Dr Pulane Modiha, the chief operating officer for FNB Home and Structured Lending Solutions, is not only a leader in banking and academia. She is a visionary who believes in the transformative power of education and financial resources. With a PhD in Management from Wits Business School and an MBA from GIBS, she is a part-time lecturer at Wits Business School and the Johannesburg Business School, where she mentors MBA students and teaches courses in leadership, global business, and personal development. Her upbringing in a small Free State township instilled in her the conviction that access to education and financial resources can transform lives. This belief fuels her mission to build systems that open doors rather than close them. “Boundaries are not walls; they’re starting lines,” she says, a philosophy that resonates in both banking and academia. Her typical day is a blend of strategy and execution, from chairing executive meetings to developing solutions that simplify and make banking more inclusive. Her greatest joy comes from seeing people thrive—whether a customer secures a home, a colleague steps into a leadership role, or a student defends their MBA research. Outside work, she enjoys mentoring young professionals, travelling with her daughter, and staying fit through boxing, spinning, and gym workouts. Her proudest achievements include leading BOTCEP Phase 1, supervising MBA students, completing her PhD on women in executive leadership, and launching the Deep Thought Leadership Conversations Podcast.
QUALIFICATIONS
- PhD in Management, Wits Business School
- MBA, Gordon Institute of Business Science (GIBS)
BCom Honours, University of South Africa - BCom, University of the Free State
- Certificate in Digital Transformation, MIT
- Certificate in Innovation and Entrepreneurship, University of San Francisco
- Certificate in Advanced Artificial Intelligence Strategies, Henley Business School
ACHIEVEMENTS
- Appointed chief operating officer at FNB Home & Structured Lending Solutions, leading digital transformation and customer-focused innovation in one of South Africa’s largest banks.
- Successfully launched BOTCEP Phase 1 and customer educational content, initiatives that enhance customer experience and financial literacy.
- Supervising MBA students and teaching various postgraduate programmes, including executive education at leading business schools (Wits & JBS), shaping future leaders by bridging academic theory with real-world business practice.
- Completed my PhD on the underrepresentation of women in executive leadership in South African banking, research that is now being translated into my upcoming book.
- Initiated the Deep Thought Leadership Conversations Podcast, creating a platform where staff engage with executives and industry leaders on purpose-driven leadership and digital transformation.
- Serving as a board member of a non-profit organisation, using my expertise to strengthen governance and empower community-driven initiatives.
- Keynote speaker and panelist at international platforms such as Seamless Africa, Finnovex, and Women’s Day events, amplifying the voice of women leaders in digital innovation, banking, and leadership.
- Mentoring young professionals locally and internationally, with several mentees successfully advancing their careers, some relocating to global opportunities.